The World Citi
Colleges of Tourism and Hospitality Management Program will continue its
mission to serve the academic requirements of the travel, tour and hospitality
industry. In doing so, it will boldly move forward with cutting-edge programs,
enhanced experiential-learning opportunities and purposeful research, securing
our position as the best college program in hospitality management.
The Mission of the
World Citi Colleges Tourism and Hospitality Management Program is to prepare
its individuals for industry management and leadership by providing a quality
hospitality education and on-going professional development, as well as to be
recognized globally as a premier learning environment through teaching,
research and service excellence.
COLLEGE OF HOSPITALITY MANAGEMENT PROGRAM OUTCOMES
- Articulate and discuss the
latest developments in the specific field of practice.
- Effectively communicate
orally and in writing using English, Filipino, mother tongue language, and
an appropriate Foreign Language required by the industry.
- Work effectively and
independently in a multidisciplinary and multi-cultural team.
- Preserve and promote
Filipino historical and cultural heritage. (Based on RA No. 7722)
- Apply WCC core values in
their personal and professional endeavours as effective and Responsible
- Apply the basic concepts
that underline each of the functional areas of business (marketing,
finance, human resources management, production and operations management,
information technology and strategic management) and employ these concepts
in various business situations.
- Demonstrate corporate
citizenship and social responsibility.
- Demonstrate knowledge of
tourism industry, local tourism products and services.
- Interpret and apply relevant
laws related to tourism industry
- Observe and perform risk
- Utilize information
technology applications for tourism and hospitality
- Manage and market a service
– oriented business organization
- Demonstrate administrative
and managerial skills in a service- oriented business organization.
- Prepare and monitor industry
specific financial transactions and reports.
- Perform human capital
development functions of a tourism oriented organization
- Utilize various communication
channels proficiently in dealing with guests and colleagues
- Produce food products and
services complying with enterprise standards
- Apply management skills in
Food & Beverage (F&B) service operations
- Perform and provide full
guest cycle services for front office.
- Perform and maintain various
housekeeping services for guest and facility operations.
- Plan and implement a risk
management program to provide a safe and secure workplace
- Provide Food & Beverage
service and manage the operation seamlessly based on industry standards.
SPECIFIC ROLES AND CAREERS FOR GRADUATES
- Food and beverage manager
- Hotel Operations Manager
- supervising front office
- guest relations
- HR supervisor
- Event planner/coordinator
- Chef or culinary guru
- bread and pastry chef
- Tour guide
Beyond the beginning
professional roles, the Hospitality and Tourism management graduates can pursue
any of the following career options in industries like Marketing,
Sales, Aviation, Finance or accountancy